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Current Job Vacancies 

Explore the latest job vacancies here at Willows and find the perfect role for you.

Amplifon - Store Manager
Join Australia’s leading retail hearing health provider.
 
Amplifon is one of Australia’s leading retail hearing health providers. We believe in living life at full volume and at Amplifon you will have the opportunity to change lives by encouraging people to take a free 5-minute hearing assessment.
 
This position sees you managing a team of retail sales associates, to drive lead generation and achieve sales targets.
 
What You’ll Be Doing:
– Active lead generation by encouraging customers in the shopping centre to check their hearing health by completing a free 5-minute hearing check.
– Build a rapport with new customers and enhance relationships with existing customers.
– Explain hearing results and recommend next steps.
– Reconnecting with previous customers or new leads via phone-based communication.
– Customer database administration, including database management, stock control and invoicing.
– Ensuring accurate compliance and high attention to detail with industry reporting requirements.
– Actively manage and contribute to store targets and KPIs.
– Overseeing and motivating a team of retail associates to consistently provide outstanding customer service
– Actively participate in the recruitment and training of new team members.
 
 
What We Are Seeking:
– Proven track record driving sales and profitability with a focus on customer service excellence
Strong leadership and team-building skills, with the ability to lead by example, motivate and develop high-performing teams.
– Review data and analytics to guide your decision making.
– Previous, demonstrable experience in customer service, sales or administration.
– A self-starter with a can do attitude, great communication skills (written and verbal) to support our team and customers.
– Availability to work retail hours, including weekends and late-night trade.
 
In Return We Offer:
– Comprehensive training, career opportunities and succession planning for retail leadership roles.
– A generous bonus scheme on top of your base pay.
– Free Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friends.
– Discounted rates for leisure travel with Accor and Oaks Hotels and Sixt Car rentals.
– Access to our Employee Assistance Program (EAP) – available to all team members and their immediate family members, 24/7, 365 days a year.
– Work in a business that genuinely enables you to change a customer’s life every day!
– Based in a convenient shopping centre location with access to public transport and parking.
– Perkbox! Our retail benefits partner. All Amplifon Group employees benefit from fantastic, everyday discounts at retailers such as Woolworths, Coles & Bunnings (4%), Kmart, Target, JB Hi-Fi & Autobarn (5%), Expedia, H&M (10%), Sunglass Hut (15%), The Iconic (25%), to name just a few! From latest tech to the home furnishings, and everything in between, there’s a Perk for everyone!
 
Previous management experience in sales, retail, health or education industry is highly regarded, but not essential. If you want more people to ‘Live Life at Full Volume’ and believe you can make a difference, apply now!
 

How to apply: Apply here.

Angus & Coote - Part-Time Sales Assistant
Do you enjoy talking to people? Are you looking for an opportunity to build a long-term career? Do you want to spend your time working with luxurious brands and quality jewellery?
 
At Angus & Coote we are the diamond and watch specialist, we are known for our unique and timeless craftsmanship. We are passionate about what we do and we believe our people are the key in delivering extraordinary and unique customer service experiences. Our Team Members understand that we don’t just sell; we help our customers celebrate every precious moment.
 
We are looking for Sales Professionals who are motivated and have a passion for customer service and sales to join our Willows team.
 

How to apply: Apply here.

Baker & Barista - Junior Team Members

We’re looking for enthusiastic junior team members to join our fun, supportive workplace. If you’re keen to learn, enjoy working with people, and want a great environment to start your very first job, this is for you.

Junior Team Member Role

– After‑school shifts: Mon–Wed 3–5pm

– Thursday extended shift: 3–6pm

– Weekend shifts: Saturday & Sunday – 5‑hour shifts

– School holidays: 5‑hour shifts available

What You’ll Be Doing

– Helping customers with a smile

– Assisting the team with basic food prep and service

– Keeping the workspace tidy

– Learning real hospitality skills in a supportive environment

Why You’ll Love It

– Friendly, positive team

– Great training and guidance

– Safe, welcoming environment

– Perfect for building confidence and gaining experience

Who We’re Looking For

– Juniors (school‑aged)

– Reliable and eager to learn

– Good attitude and teamwork

 

How to apply: Apply in-store with the team today!

Bevilles - Retail Assistant
Bevilles is on a mission to become Australia’s ultimate destination for value jewellery, and we’re looking for a dedicated Retail Assistant to help keep our The Willows store running seamlessly behind the scenes.
 
This is not a sales-driven role. There are no sales targets and no weekend work required. Instead, you’ll be the operational backbone of the store, the person who keeps everything organised, efficient, and running smoothly each day.
 
If you thrive on structure, take pride in presentation, and enjoy being the reliable team member who holds everything together, this could be the perfect opportunity for you.
 
What You’ll Be Doing:
• Maintaining a beautifully presented, clean, and well-merchandised store
• Managing stock flow, inventory accuracy, repairs, lay-bys, and promotions
• Supporting point-of-sale processes and store administration
• Fulfilling Omni Channel orders (Click & Collect & Ship from Store)
• Acting as the “glue” of the store – supporting the team to ensure smooth daily operations
 
What We’re Looking For:
• Strong attention to detail and organisational skills
• A proactive, hands-on approach
• Pride in maintaining high standards
• A collaborative and supportive team mindset
• Previous retail or administrative experience (preferred but not essential)
 
Why Join Bevilles?
For 90 years, Bevilles has been helping Australians celebrate life’s special moments. Today, we’re evolving into a vibrant, contemporary jewellery brand known for exceptional quality, value, and style.
 
When you join us, you’ll enjoy:
• A supportive and inclusive team culture
• Structured training and ongoing development
• Weekday hours — no weekend shifts
• Generous staff discounts across the Michael Hill Group
 
Roster:
Part-Time | 15 hours per week Monday, Tuesday, Thursday, Friday – 11am-3pm with the potential to flex up to cover leave etc.
 
If you’re looking to expand your experience and take on a critical support role within store operations, we’d love to hear from you
 

How to apply: Apply here.

City Beach - Store Manager

The role:

We’re on the hunt for an experienced Store Manager to join our Willowsstore who can inspire, coach, and drive success. As a Store Manager at City Beach, you will oversee all aspects of store operations while building and leading a motivated, high-performing team. You will champion a customer-first culture, ensure operational excellence, and play a key role in supporting the continued success of our retail network.

 

What you’ll do:

– Create a customer-centric, development-focused culture that delivers outstanding team and customer experiences.

– Lead the store team to meet KPIs and operational goals across Sales, People, Compliance, Visual Merchandising, Wages, and Safety.

– Oversee daily operations, including team leadership, stock control, loss prevention, store presentation, and promotional execution.

– Manage wages to support profitability, efficiency, and customer service standards.

– Analyse store performance and customer feedback to identify opportunities and implement improvement strategies.

– Coach, train, and develop team members to build capability, drive performance, and support career growth.

– Recruit, develop, and retain talent to maintain an engaged, high-performing team.

– Ensure a safe, compliant, and positive workplace, meeting all WHS and company policy requirements.

– Lead retail initiatives, ensuring the team understands and delivers organisational objectives.

– Promote continuous learning and development to empower future leaders.

 

What you’ll bring:

– 1+ years’ experience in a customer service–focused management role.

– Background in fast-paced retail, FMCG, or hospitality (highly regarded).

– Proven track record in driving sales and achieving operational targets.

– Strong leadership, communication, and team-building skills.

– A hands-on, energetic, and enthusiastic approach to coaching and store operations.

The benefits:

– Enjoy a 40% team member discount for you, your friends and family to access.

– We have partnered with industry leaders to bring our team members discounts on products and memberships to keep you healthy on all fronts, including: 

~ Access to a free Employee Assistance Program.

~ Discounts on Studio Pilates Class Passes

~ Complimentary consultations with Westpac & NAB

~ 7% discount on Medibank private health insurance.

~ Up to 15% off at Strike Bowling & Holey Moley.

– Beach parties ($100 – $300 gift cards up for grabs for best dressed).

– Endless succession pathways to different roles within Stores, Head Office, or Distribution Centre.

– Awesome in-store competitions and sales incentives.

– Prezzee Gift Cards for major milestones and yearly anniversary certificates.

– A monthly day off (4-day week once a month). 

– Bonuses based on sales & customer service levels. 

 

How to apply: Apply via SEEK here!

Just Jeans - Store Manager
About the Role:
Just Jeans has an exciting opportunity for an experienced Store Manager to join the team at our Willows store! Lead and inspire your team in the hub of denim and provide exceptional service to our customers.
 
This is a Full Time position requiring availability over weekends, late-night trading hours, and public holidays.
 
A Day in the Life:
– Lead your team to achieve sales and KPIs, creating a customer-centric culture.
– Curate denim outfits and deliver an outstanding shopping experience.
– Coach, train, and develop your team to reach their full potential.
– Oversee stock management, minimise stock loss, and optimise sales.
– Implement visual merchandising strategies to keep the store looking fresh.
– Efficiently roster the team in line with store demands and sales goals.
 
What You’ll Bring:
– A commitment to achieving sales and KPIs, while managing operational costs effectively.
– Proven leadership experience in retail, with a track record of driving sales.
– Passion for denim and fashion, with expertise in customer service.
– Ability to coach and develop a high-performing team.
– Strong visual merchandising experience and the ability to work from briefs.
 
What We Offer:
– Competitive hourly rate with penalty rates for evenings, weekends, and public holiday shifts.
– Performance-based monthly and seasonal bonuses.
– 50% discount on Just Jeans products.
– Flexible schedules for work-life balance, including alternating weekends.
– Structured 3-month training plan with Buddy Manager support.
Employee Assistance Program for wellbeing and mental health support.
– Comprehensive training with leadership and recruitment workshops.
 
About Just Jeans:
Just Jeans is Australia’s destination for denim, bringing over 40 years of experience in crafting the perfect fit! As a well-established brand and part of a successful retail group with four other dynamic brands, Just Jeans offers clear development paths, leadership workshops, and upskilling opportunities in a people-first culture. Apply now and elevate your career with this vibrant and supportive business!
 

How to apply: Apply via SEEK here!

Milk Espresso - Chefs, Cooks & Baristas
Come and join the fun, energetic team at Milk Espresso!
 
We are searching for experienced chefs, cooks and baristas to join our friendly team at our fast-paced cafe. Training will be provided, full-time hours available, generous food discounts and free coffee every shift!
 

How to apply: Apply in-store with your resume or via email to Vaughan at v.stokes@hotmail.com

Shiels Jewellers - Sales Associate
About Us:
Shiels is a proudly Australian, family-owned jewellery business with stores across major shopping centres in metropolitan Adelaide, Perth, Queensland, and Western Sydney.
 
Renowned for our exceptional value, quality craftsmanship, and beautifully designed jewellery, Shiels has built a reputation as one of Australia’s leading jewellery retailers and a trusted destination for life’s most meaningful purchases.
 
At Shiels, we don’t just sell jewellery, we celebrate life’s moments. From engagements and milestones to everyday indulgences, our mission is to create memorable experiences for every customer.
 
The Opportunity:
We have exciting opportunity’s for Part Time and Casual Associates to join our team at the Willows Shiels store.
 
Your Role:
As a Shiels Sales Associate you will surprise and delight our customers by providing a superior customer service experience whilst working in a fast-paced environment.
 
Key responsibilities:
– Provide outstanding customer service
– Comply with all company policies and procedures
– A police check must be completed before commencement of employment
 
What we will offer you:
– Excellent in house training
– Positive working environment; supportive culture
– Incentives and bonus schemes
 
If you’re ready to make your mark, we’d love to hear from you. 
 

How to apply: Apply here!

Sportsgirl - Store Manager
As a Store Manager, you’ll play a pivotal role in driving sales performance, leading daily operations and delivering exceptional customer experiences. You’ll inspire and develop your team, foster a positive store culture and ensure operational excellence across stock management, visual merchandising and compliance.
 
We’re looking for a confident retail leader with previous management experience, strong communication skills and a customer-first mindset. You’ll thrive in a fast-paced environment, lead by example and know how to motivate a team to achieve results while creating an engaging in-store experience.
 
In this role you will:
– Lead, mentor and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
– Oversee stock management practices and execute visual merchandising standards aligned with the brand direction.
– Manage store administration tasks, including payroll, banking and roster preparation.
– Recruit, onboard and train team members while fostering a positive and supportive team culture.
– Handle customer enquiries and resolve complaints in a professional and timely manner.
– Ensure compliance with company policies and procedures to support smooth store operations.
 
What we offer:
– Healthy work-life balance with a rotating full-time roster, including a 3-day weekend each fortnight and no Sunday shifts.
– Hourly rate with penalties for late nights, weekends and public holiday shifts.
– 50% team member discount off Sussan Group brands | Sportsgirl, Sussan & Suzanne Grae.
– Comprehensive online learning and in-store training with your Business Manager.
– Access to Management
– Development Programs and career progression opportunities across The Sussan Group.
– Wellness Leave – 2 additional paid days of leave per year to focus on your health and wellbeing.
– Opportunity to earn monthly and seasonal bonuses.
– Discounted private health insurance through Medibank Private.
 
What’s it like to work at Sportsgirl?
As a business, we’re committed to creating meaningful change, in measurable and transparent ways. By listening to and representing our community, we believe in the power of positivity, hope and kindness to create positive change in the world. The Sportsgirl team is here to champion our vibrant community called Generation Sportsgirl, every step of the way.
 
Join a Certified B Corporation and become a member of a dynamic and purpose- driven Company. Opportunities for all team members to be involved in our impact initiatives, including our Reconciliation Action Plan (RAP).
 
Participate in our long-standing community partnership program with the National Youth Mental Health Foundation, headspace.
Join a supportive team that values creativity, diversity and growth.
About Sportsgirl
 
Sportsgirl is an iconic Australian youth destination, serving fashion and beauty with purpose since 1948. Sportsgirl is more than a brand; it’s a vibrant community where creativity and self-expression thrive in a judgement-free zone.
 
As part of The Sussan Group, we’re proud to be a Certified B Corporation™. This certification independently verifies that The Sussan Group meets high standards of performance, accountability, and transparency. Our commitment to sustainability and social impact benefits everyone—from our team to our customers, and our suppliers.
 
If this opportunity aligns with your skills and aspirations, we would love to connect with you.
 

How to apply: Apply here!

TK Maxx - Seasonal Store Associate
At TJX Australia, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Processing Centers, Corporate Offices, or our TK Maxx Retail Stores, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family – a Fortune 100 company and the world’s leading off-price retailer.
 
Job Description:
At TK Maxx, every day is different. As a Casual Seasonal team member, you’ll support our store during our busiest trading period, from September through to the end of January. You’ll be part of a friendly team, gain valuable retail experience and help create a great shopping experience for our customers. We’re looking for positive, customer-focused team players who thrives in a fast-paced environment, is eager to learn and is available from September through January.
 
What You’ll Do:
– Deliver friendly customer service and assist at the registers.
– Process and replenish stock across the store.
– Keep the sales floor and fitting rooms clean and organised.
– Support sales events, promotions, and gift card initiatives.
– Follow store procedures, including safety and merchandise standards.
 
At TJX Australia, you’ll enjoy a welcoming and inclusive culture, training and development opportunities, a 10% staff discount with additional double discount periods throughout the year, and access to a 24/7 Employee Assistance Program. Apply today and be part of something special this season.
 

How to apply: Apply here!

Wallace Bishop - Casual Sales Associate
For over 100 years, Wallace Bishop has been helping Australians celebrate life’s most meaningful moments. As one of Australia’s leading jewellery and luxury watch retailers, we’ve built our reputation on exceptional service, expert craftsmanship, and creating memorable experiences for every customer who walks through our doors. We’re looking for a passionate Casual Sales Associate to join our Townsville Willows team.
 
Whether you’re already working in jewellery, luxury retail, fashion, or another customer-focused sales environment, we’d love to hear from you. If you’re passionate about delivering exceptional customer experiences and enjoy helping people celebrate life’s special moments, we’ll provide the training to help you succeed. This isn’t just another retail role, it’s an opportunity to build a long-term career with a company that genuinely invests in its people.
 
What You’ll Be Doing:
As part of our team, you’ll play an important role in helping customers celebrate life’s biggest milestones while delivering an exceptional luxury shopping experience.
 
You’ll be responsible for:
– Building genuine relationships with customers
– Delivering outstanding customer service through our renowned selling process
– Achieving individual sales targets and contributing to team success
– Sharing your knowledge of our jewellery, watches and services
– Maintaining beautiful visual merchandising and store presentation
– Supporting daily store operations and security procedures
– Working collaboratively with your team to deliver an exceptional customer experience every day
 
About You:
You’re someone who enjoys connecting with people and thrives in a customer-focused environment.
 
Ideally you’ll have:
– Previous retail, customer service or sales experience
– A passion for delivering exceptional customer experiences
– Confidence working towards individual sales targets
– Excellent communication skills
– High personal presentation standards
– Strong attention to detail
– A willingness to learn and develop new skills
– Jewellery and watch experience is a bonus but not essential. If you have the right attitude, we’ll provide the training.
 
Why Join Wallace Bishop?
At Wallace Bishop, we believe that when our people succeed, our business succeeds. That’s why we invest in our team and celebrate their achievements.
 
Here’s what you can look forward to:
– Earn more with every sale through our individual sales incentive program.
– Team incentives for achieving store goals and celebrating success together.
– Annual Awards Night recognising outstanding individual and team achievements across the business.
– Comprehensive training and development, including Wallace Bishop product knowledge, luxury sales techniques, and supplier training from leading jewellery and watch brands.
– Career growth pathways with opportunities to develop your skills and progress throughout the business.
– Employee discounts on our beautiful jewellery and watch collections.
– Employee Referral Program because great people know great people.
– And many more….
 
Ready to Join Us?
If you’re passionate about people, love achieving goals, and want to build a rewarding career with one of Australia’s most respected jewellery retailers, we’d love to welcome you to Wallace Bishop. 
 

How to apply: Apply here!

Wax It - Qualified Beauty Therapists
We are looking for Qualified Beauty Therapists to join our team!
 
We look forward to meeting you!
 

How to apply: Please send your resume to peggy@waxit.net.au or apply at waxit.net.au 

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